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Shipping Policy

Shipping Policy

Please Note: As COVID-19 has spread and precautions have been put in place, we have seen an increase in people shopping online. This has resulted in some of our delivery promises being longer than usual and our selection of items may be temporarily unavailable. This has been especially noticed with our CPAP supplies. Please know that we are working diligently with our suppliers to fill the back orders the soonest possible time.

Orders will ship the same day if placed before 3:00 PM CST, unless otherwise noted on the site. Shipping options may vary depending on the number of items in your cart, the type of items in your cart, or the order subtotal. All About Medical, Inc. reserves the right to choose the appropriate carriers based upon our discretion of the order, the contents and the needs of the customer. All About Medical, Inc. cannot ship to any P.O. Box addresses.

Standard Shipping Rate

A fee of $7.95 will be charged to any regularly stocked item order that is less than $35. An order that is $35 or more will ship out for FREE. This does not include items over 35 lbs. or special order drop-ship items which will be marked on the product landing page.

Delivery Times

If orders are placed before 3:00 PM CST, they will ship the same day. Delivery times are expected, not guaranteed. Typically, delivery time is 4-6 business days depending on the delivery destination of the order. Weather delays, shipping holidays and other circumstances may impact delivery time. An order tracking number will be provided through a confirmation email after the order has been completed and processed.

All About Medical, Inc. will not replace or credit any missing item unless notified within 15 days of receipt of your package. Please check your shipment immediately upon arrival. If something is missing in your order, please contact our customer service at 210-888-1286.

Expedited Shipping

Expedited shipping is available. Please select choice at checkout if you need 2-day or next day shipping. Expedited shipping will incur additional expense which is listed on the selection. Please note that weekend delivery depends on the local carrier and is not guaranteed.  Also, please note that shipping holidays will be observed.

Special Notes:

  • Orders placed after 3:00 PM CST will ship on the next business day.
  • Orders placed after 3:00 PM CST on Friday will not ship until Monday.
  • All About Medical, Inc. does not currently ship to any geography outside of the United States of America.
  • Stock and availability of products may change with or without notice.
  • For sensitive orders, please make sure to reach out to our customer service team at 210-888-1286 so that we can guarantee stock status and availability.